Health Information & Technology

The Division of Health Information & Technology (HIT) serves as part of the ANTHC Consortium Business Support Services providing a wide range of information and technology services. HIT includes nine departments:
  1. Alaska Clinical Engineering Services(ACES) provides clinical engineering and biomedical services at more than 100 locations in Alaska including the Alaska Native Medical Center. They provide design and support consultation for biomedical systems and teleradiology services.

  2. Clinical Informatics & Applications Assists in providing quality patient care by supporting the use of information and applications for the campus and our statewide ATHS partners. Our Team works with process and quality improvement, revenue cycle initiatives related to clinical and other information neeeds, project management, as well as support and implementation of new and existing applications.

  3. Data Management and Analytics (DMA) The HIT Department of Data Management & Analytics (DMA) is responsible for making data and information available to customers. This may involve storage of data, movement of data, or analysis of data.

  4. Networking The responsibility for the planning management of all HIT servers, local area networks and wide area networks rests with Networks and Servers.

  5. Programming The Health Information and Technology (HIT) Programming Team develops and supports clinical, financial, and web applications, in addition to reporting solutions. Services we provide include software updates, upgrades, error resolution, new functionality and extensive reporting systems are developed and supported by the programming team. Web services include support for both intranet and internet sites, training and support for the campus-wide content management system as well as development and support for the Provider Portal and DataLink.

  6. Service Center and Desktop Support The Service Center and Desktop Support Department is the foremost contact between IT users and IT services. The Service Center staff are the folks who answer your service emails, calls, and undesignated iWise tickets. Their task is to get the customer back in business ASAP, answer customer questions, or pass the responsibility to an appropriate resource via an iWise ticket. The Desktop support staff are the folks who show up at your office to fix hardware or software that wasn't able to be fixed remotely. For many people they are the public face of IT.

  7. Support Services HIT Support Services support all HIT departments by providing coordination with non-HIT services as well as internal HIT management.

  8. Telecommunications ANTHC Telecommunications comprises two distinct service groups. The campus operators who provide informational services and assistance in connecting to resources through the telephone and campus paging system, and the technician staff that support the infrastructure and equipment components required to deliver voice and data services.

  9. Telehealth (AFHCAN) Telehealth is one example of the way tribal health organizations work together to provide quality care to our families. The role of the Alaska Federal Health Care Access Network (AFHCAN) is to support and promote access to care through statewide telehealth activities. Telehealth is the use of medical equipment, computers, and satellites to connect patients and medical providers across great distances. Through telehealth, our patients are able to remain in their home communites, yet be seen by physicians in regional or urban centers. www.afhcan.org

 

 

 

Sub Sites:

Alaska Clinical Engineering Services

Data & Site Support

Health Statistics

RPMS

Telemedicine

Wide Area Netw